Shipping

Need your order FAST ? Call our cell 1.818.384.4315 and we'll get our Pony Express Riders on their way!

  • If your order ships from the OutWest warehouse, we ship USPS Priority Mail with delivery time within 3 to 4 days from your order. 
  • If your order is not in our warehouse, arrangements are made for it to be drop shipped by the vendor, UPS Ground, this may add 3 to 4 additional days for delivery. 
  • The shopping cart charges a USPS Prioirty Mail rate, even if the item is shipping UPS. 
    All orders $98.00 and over ship free to the lower 48 states. Free shipping is usually Priority Mail or UPS ground. Allow 3-5 business days, depending on your location and shipping service we determine.
  • If delivery is crucial to get to you in time for a special event, please contact us as Express Mail, UPS, or FedEx may be your best option.

Scroll down for specific information on International Shipping.

2019 HOLIDAY SHIPPING

  • If your order is in the OutWest warehose, it will ship through he United States Postal Service (USPS)
  • If it is not in our warehouse, arrangements are made with many of our vendor partners for UPS Drop Shipping at no additional cost to you. Please keep this in mind when ordering beginning November 20, 2019. 
  • If you need your order by a specific date, please email your needs outwestshop@gmail.com or call our cell phone 1.818.384.4315.

The Postal Service recommends keeping the following mailing and shipping deadlines in mind for delivery in time for Christmas:

  • Nov. 23 – First-Class Mail International/Priority Mail International
  • Dec. 2 – Priority Mail Express International
  • Dec. 11 – Standard Post
  • Dec. 16 – Global Express Guaranteed
  • Dec. 16 – First-Class Mail/Priority Mail (domestic)
  • Dec. 20 – Priority Mail Express (domestic)

How will my purchase be shipped?

Based on your selections, we will choose the best method of shipping.

  • We track deliveries. 
  • We prefer to ship USPS Priority Mail. 
  • There may be times we will choose UPS Ground or FedEx Ground.
  • For USA orders, expect delivery 3 to 4 days from the date your order was placed.
  • If not in our warehouse your order may  "drop ship" directly from the vendor and their delivery process may add 3 or 4 days to delivery time.

If you need something for a specific deadline - PLEASE- take a moment and let us know. We do not know that the item ordered is for a wedding, horse show, theater performance, family reunion, birthday or other special event if you don't let us know!

Call us with your needs:

In emergency situations we may be able to offer you, at additional expense:

  • Overnight
  • Next day
  • Two or three day services
  • Do not count Saturdays and Sundays!

If shipping to a P.O. Box, your order will ship through the United States Postal Service.

What are my shipping charges?

Shipping costs are based on total weight of your order plus handling plus shipping distance. These estimated additional shipping charges may apply for expedited shipping and are the responsibility of the purchaser:

  • $25+……3rd day air
  • $35-$80……2nd day air
  • $70-$150+….Next day

The rates for expedited shipping may vary from these posted, especially during the holidays. Contact us, before placing your order, for actual rates. You will receive email notification and a tracking number at the time of pick-up.

Please see the section below on International Orders for shipping information.

When can I expect my shipment to arrive?

If everything you ordered is available for immediate shipment your order will ship within 24 hours of its receipt. This does not include weekends.  If we do not have your item in stock, we order it. Your order may ship directly from our warehouse or be drop shipped from the vendor, drop shipped orders may need an extra day or two for processing.

We ship UPS Ground, FedEx Ground, or Priority Mail through the United States Postal Service.  UPS and FedEx- expect delivery within 5 to 10 days from the date of your order. (do not include weekends). Priority Mail - 3 to 4 days from its shipping date. You will receive email notification and a tracking number when available.

Please see the section below on International Orders for shipping information.

I need my order FAST! How can I speed up delivery?

Contact us, before placing your order, for actual expedited rates. All shipping charges are the responsibility of the purchaser.
These estimated additional shipping charges apply for expedited shipping, and are an estimate only:

  • $25-$30……3rd day air
  • $35-$50……2nd day air
  • $75-$150+….Next day

The rates for expedited shipping may vary during the holidays. Contact us, before placing your order, for actual rates.
You will receive email notification and a tracking number at the time of pick-up.